Insightful Revelations: Passenger Trends at Budapest Airport

Continuous collection, analysis and reporting of passenger data and commercial insights to optimize performance.

Background

From July 2021, Silverlining Research in collaboration with KPI Aviation Marketing Solutions has the contract to collect passenger insights at Budapest Airport (BUD).

Method

Our responsibilities include collecting a range of data that can be turned into market insights and assisting the BUD management team with decision-making in passenger experience, commercial development and business development.

The project involves more than 60,000 annual interviews collected by our local on-site team of employees.

Impact

The results are reported quarterly in our online reporting tool, allowing the relevant project teams to assess relevant insights and developments since previous periods as well as drill down into specific areas and target groups of interest. The contract period will last at least until summer 2024.

In search of insights?

Send us a message or give us a call – then we will figure out if we are a good match for your needs.

Kristian Budolfsen

Director & Partner
Silverlining Research
E-mail: kb@silverliningresearch.com
Mobile: +45 614 614 66

Terje Vammen

Senior Director & Partner
Silverlining Research
E-mail: tv@silverliningresearch.com
Mobil: +45 2986 1515

Discover more cases

Aviation & Mobility

Groundhandling Survey for Billund Airport

Silverlining Research has carried out a survey in 2019, 2022, and 2023 for Billund Airport (BLL) to measure the service level of BLL Groundhandling services.

Aviation & Mobility

Test of new seating design for Brussels Airport

Silverlining Research has in January 2024 carried out a survey for Brussels Airport (BRU) with the purpose of testing three different new designs of seating around specific gates.

Aviation & Mobility

New Initiatives to Improve Passenger Experience at Berlin Brandenburg Airport

From January 2023, Silverlining Research has in cooperation with KPI Aviation Marketing Solutions the contract for collecting passenger insights at Berlin Airport (FBB).